Loading content…
Furniture made for everyday Indian homes
Furniture made for everyday Indian homes
Help
Straightforward answers about ordering, delivery, customisation and support.
Last updated: 9 September 2026
Sitzo accepts made-to-order purchases even when a product is not held in ready stock. We confirm the expected dispatch window after your order is placed.
Customisation depends on the design and workshop schedule. Send the product name and your requirements through the contact page.
The checkout shows the amount payable for your order. Delivery is currently free where checkout is available. Any applicable tax is shown in the order documents and will not be added silently after payment.
Ready products generally dispatch within 5–10 business days. Made-to-order or personalised products generally dispatch within 3–6 weeks. We will confirm the expected window for your order.
Contact us within 24 hours for cancellations. Eligible standard products may be requested for return within 7 days, while personalised and made-to-order products have limited change-of-mind returns. Damage or an incorrect product should be reported within 48 hours of delivery.
Email support@sitzo.in with your ERPNext order number. Never send card details, a UPI PIN, password or one-time password.